Your Online Banking service is a fast and easy way to bank online with Unity. Benefit from a range of useful features to help you manage your account including transaction searches and self-service access, and a simple and responsive navigation, designed specifically with our customers in mind.
That’s not all, you can use it on any device you choose, meaning access on the go wherever you are.
If you have any questions please visit our FAQs page
Click on the icons below to find out how Online Banking features can benefit your organisation.
Navigation/look and feel
Find what you need quickly and with fewer clicks!
Managing your account
Making it simple to manage your account online
Security
Providing a secure banking experience
Additional features
Convenient tools to make banking quicker and easier
Accessibility
Accessible to all and compatible with screen-reading software
Here you can browse the different sections of the service and see some of the available features.
Just hover your mouse over the pink dots on each screen.
Simplified navigation
Your personal details and messages are grouped together and separated from banking features. You’ll see a notification when new messages are received.Your details
Your personal details and messages are grouped together and separated from banking features. You’ll see a notification when new messages are received.
Account navigation bar
Use the account navigation to move between different areas of your account.Search and filter transactions
Our search features are designed to make finding transactions quick and easy.Selecting an account
When selecting an account, recent transactions are displayed instantly – which means you don’t have to search for them.Transaction display
Transactions are grouped by date showing the end of day balance. Payments in and out are in separate columns to aid readability.
Payments Hub
Our ‘Payments Hub’ allows you to make and manage different types of payments easily from one place.
Making payments from one place
You can create single payments, internal transfers and standing orders from one place rather than navigating back and forth through the system.Switch payment frequency easily
Need this to be a regular payment? Simply switch a single payment to be a Standing Order.
Authorisation history
Access information when authorising transactions, including the full authorisation history.Authorising transactions
You can authorise rejected and approved transactions from just one screen.
Locating a beneficiary
Filtering results as you type makes searching and locating a beneficiary quick and easy.A-Z of beneficiaries
Navigate to beneficiaries using the alphabet navigation feature.Removing beneficiaries
Remove beneficiaries directly from the beneficiary list screen.View and amending beneficiaries
Simply click on a beneficiary to view, update details and access payment history.
Update your organisation’s details
Use our online form to update your business details.Access useful forms
You can access useful forms for daily tasks from within Online Banking.
Quick access to support
The help and support section provides answers to our customers’ most frequently asked questions.
Update your online access details
Change your Online Banking access details here, including your email address, Personal Identification Number and password.
Simple secure messaging
View all secure messages from one place.Straightforward layouts
See all messages related to a single subject in one screen, ordered in a timeline.We’re keen to support you as much as we can in understanding and using the Online Banking service.
Here you can access a range of tutorials which take you step by step through some of the everyday banking processes.
If you’re unable to log in using your existing details, please contact our customer service team on 0345 140 1000 who will resolve any issues you might be experiencing.
We welcome any new Online Banking requests. Simply complete our Account Management form to register for access.
We’re pleased to hear you’re thinking about taking the first step with Unity. You can read more about our products and services here. When you’ve found the right product for your needs, just complete the application process. Once set up you can add Online Banking services on at any point.
We’ve compiled some FAQs to answer the most common questions about our
Online Banking service and how it works.
