What are cookies?

Cookie are small text files that are stored on your computer or mobile device when you visit a website or use an app. All websites use them. Some cookies, called ‘session’ cookies, are deleted when you close your browser. Others, called ‘persistent’ cookies remain on your computer or device until they expire or are deleted.

Unity Trust Bank uses a combination of session and persistent cookies to:

• Make sure our website works properly
• Ensure your security and privacy when using Internet Banking
• Help us understand how people use our website
• Improve your browsing experience

You can control how cookies are placed on your computer or device via your browser settings. But remember that disabling cookies may restrict your use of our website and/or affect the way it operates. Some cookies cannot be disabled.

We use four different types of cookies:

Necessary

As the name suggest, these are essential, as they enable you to move around Unity Trust Bank’s website and use its features. They also help to keep your Internet Banking session secure.

Performance & tracking cookies

These cookies collect, mostly anonymous, information about how people use our website (for example, IP address, page visits and dwell time). This helps us improve the way our website works. You can disable these cookies in your browser settings.

Third party cookies

These cookies are placed on your device by a website from a domain that is not owned by Unity Trust Bank.

Tracking technology in emails

In addition to the cookies on our website, Unity Trust Bank also uses tracking technologies in emails. This is a small file which records how you interact with the email we have sent you. It will record whether you:

• have received the email
• opened the email
• clicked on a link contained in the email
• forwarded or replied to the email
• have unsubscribed from future emails

This information helps us to improve our emails in the future. We will never share this information with a third party.