Got a question? From what you need to do to open an account, to making changes to your application, we’ve summarised some of the most frequently asked questions below.
Current account & savings account FAQs
If you’re applying for a Business Current account or Business Savings account, you can find everything you need to know in our FAQs, including paying in, authority levels and proof of identity required to open an account.
Making changes to your account via our online Account Management form is simple; from updating signatories to changing marketing preferences, you are in control of your banking. For additional guidance, please view our FAQs.
Our new Online Banking service has been built from the ground up to make banking with us as easy as possible. Here you can find out how to navigate the new service, change your passwords, add beneficiaries and more.
Our existing Online Banking service is designed to suit the way your organisation banks. If you need support with using Online Banking and learning about its features, our FAQs can help you every step of the way.
Unity Trust Bank uses Strong Customer Authentication (SCA) to increase the security of online payments. This means that certain activity on Internet Banking requires a second factor of authentication to confirm your identity. To understand how this impacts your business, read our FAQs.
