Unity Trust Bank has partnered with Lloyds Bank to provide the Corporate MultiPay Card. This is a charge card, which enables the cardholder to make purchases and defer payment until the next billing date. The balance must be paid in full each month.
The main difference between a credit card and charge card is that you have to pay off a charge card’s balance in full each month while you can carry a balance month-to-month on a credit card. No interest is applied to a charge card.
Terminology | Summary Definition |
Monthly Fee (per card) |
£3 per month. |
Credit Limit |
To be confirmed following successful application. |
Credit Balance |
In the event of a credit balance on the account, no interest will accrue or become due to you. |
Cardholder Limit |
The maximum amounts of spending permitted by the cardholder during a billing cycle (including any card transactions not yet debited and any authorisations the Bank has given in respect of prospective card transactions). |
Card re-issue fee |
£10 (excluding lost, stolen, damaged or expired). |
Cash Advance fee |
2.5% of Transaction (Minimum fee £2.50 & Minimum withdrawal £50). |
Urgent card request* |
£25 (excluding delivery). |
Late payment fee |
2% of the outstanding balance, or £10, whichever is greater. |
Returned payment charge |
£30. |
Set up fee (one-off) |
£50. |
Non-sterling card transaction |
Any transaction performed with the card in a currency other than Sterling. (This incurs a fee of 2.75%) |
UK transaction fee |
Free |
Opening an Account |
To open an account you can visit www.unity.co.uk/corporate-multipay-card/ and download and complete a business application form (this sets up the card account for your business), a cardholder application form (for each individual who requires a Unity Corporate MultiPay Card) and read and sign the indemnity agreement. To help us to process your application as quickly as possible, please make sure you provide all information requested. All forms must be signed in accordance with your Unity Trust Bank Mandate. Failure to do so will result in delays to the application process. Send all completed forms to us at: Unity Trust Bank, PO Box 7193, Planetary Road, Willenhall, WV1 9DG or via email to BSO@unity.co.uk. Once the verification process is complete, we will send your documents to Lloyds Bank to set up your account. Lloyds Bank will contact you directly to confirm receipt of your application. It takes around 15 working days to process applications from receipt of your documents by Unity Trust Bank. Please be advised all applications are subject to status and eligibility criteria. For existing customers, we typically require evidence of 12 months’ account activity. For new customers, as part of the application process you will need to provide us with the last 2 years of audited/certified financial accounts. Please include this with your completed application form. |
Eligibility Criteria |
The application must be made from a UK based organisation and the person processing this application/main account contact must be 18 years or older. Please note we cannot offer this account if your organisation is a Relevant Financial Institution (RFI), see below for more information on RFIs. All accounts are subject to our decision criteria and we reserve the right to decline any application. A Relevant Financial Institution (RFI) is a credit institution, investment firm, or bank that meets Ring Fencing’ requirements imposed by The Financial Services and Markets Act 2000 (Excluded Activities and Prohibitions) Order 2014. |
Cancellation Period |
If you change your mind within one calendar month of entering into the agreement you must notify us in writing to the above address. The notice must be signed in accordance with the existing bank mandate. You must repay any outstanding balance within 30 days of giving notice. Any account fees already paid will be refunded to you. If you notify us later than one calendar month, or if you fail to pay the outstanding balance in time you will not be entitled to a refund of fees. |
Closing Account |
To close a Corporate MultiPay Card Unity Trust Bank must receive written confirmation to the above address signed in accordance with the existing bank mandate. All cards will be blocked from the date upon which the notice is processed by Lloyds. Any outstanding balance must be paid in full in the next payment cycle. The account will be closed once final payment is received. |
Changes to your account |
An increase request or cardholder cancellation must be submitted in written format signed in accordance with the existing bank mandate or by an existing programme administrator (Please note any increase is subject to our credit review and approval process as well as an annual review. You may also ask us to decrease your credit limit subject to any minimum we require). To add a new cardholder, or to add/remove a programme administrator you can visit www.unity.co.uk/corporate-multipay-card/ and download and complete a cardholder application form or a programme administrator form. Please note that the declaration must be signed in accordance with your existing Unity Trust Bank mandate. |
* An urgent card request is where a card is urgently couriered to you. Please note this may incur an additional delivery fee.
MultiPay Cards are accepted by a number of suppliers and enable a cashflow benefit of up to 45 days.
The below diagram helps explain the payment cycle:
Manage your Corporate MultiPay Card programme with our Commercial Card Internet Servicing (CCIS) (Please note that CCIS is a separate system to your Unity internet banking).
The Programme Administrator (PA) is the point of contact between your organisation, it’s cardholders and Unity Trust Bank and Lloyds Bank. The PA runs the card programme, via CCIS, on a day-to-day basis and is the first point of contact for cardholders.
Register at www.commercialcards.co.uk/lloydsbank/
Roles | Summary Definition |
Programme Administrator(s) |
A representative or representatives nominated by the business from time to time. |
Cardholder, you or your |
The person identified on a card who is authorised by the business to use that card. |
User (EPS only) |
Any employee, contractor or agent of the business authorised by the business from time to time to use embedded card details that are in a cardholder’s name to make purchases through a Supplier. |
For further Information and support with CCIS or payments or for a demonstration about how Corporate MultiPay Cards work you can contact Unity Trust Bank’s relationship manager for Lloyds Bank:
Mobile: +44 (0) 7775716023
Email: ateeque.chughtai1@lloydsbanking.com
For further Information or support regarding any service queries you can contact Lloyds Bank Customer Service Centre:
Programme Administrators Customer Services: +44 (0) 345 030 6270
Cardholder Customer Services: 0800 096 4496
From Abroad: +44 (0) 1908 544059
Fax Number: +44 (0) 1908 846470
Email: LloydsCorpCards@tsysmsemea.com
Unity adheres to the Lending Standards Board’s Standards of Lending Practice which set the benchmark for good lending practice in the UK, outlining the way registered firms are expected to deal with their customers throughout the entire product life cycle.
The protections of the Standards of Lending Practice for business customers apply to businesses which, at the point of lending:
More information can be obtained at www.lendingstandardsboard.org.uk
If you would like more information about managing your finances, you can learn more about financial difficulties in the Services section of our website:
www.unity.co.uk/debt-counselling
or by calling Business Debit Line on 0800 197 6026.
As a lender we have commited to follow the Standards of Lending Practice for business customers. By adhering to the Standards we are demonstrating a commitment to ensuring that our customers are treated fairly.
Unity Trust Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Unity Trust Bank is entered in the Financial Services Register under number 204570. Registered Office: Four Brindleyplace, Birmingham, B1 2JB. Registered in England and Wales no. 1713124. Calls are recorded and may be monitored for security, training and quality purposes.